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Blackpool Transport Services Ltd

Blackpool Transport, winners of UK Bus Operator of the Year

News from Blackpool Transport Buses & Trams

Going somewhere? Blackpool Transport is the Fylde Coast public transport provider. They are responsible for the service buses and the tramway along the coast.

New to the area? New to public transport? Take a look at Blackpool Transports highlights below (and some recent news) then head off to their website to find out more

Blackpool Transport wins UK Bus Operator of the Year 2022

Not one but TWO prestigious titles were scooped by Blackpool Transport at this year’s UK Bus Awards.

And they’ve been dedicated to the hard working and dependable teams, who continue to keep Blackpool moving despite the challenges of the last few years.

Blackpool Transport are winners of the UK Bus Operator of the Year and Gold Award winners of the Top Shire Operator of the Year. Presented on Tuesday 15 November in London, they’re some of the most prestigious awards in the UK for the industry. Operators from far and wide compete in multiple categories. Blackpool Transport’s win follows a pause in the awards scheme over the last two years as a result of the COVID-19 pandemic.

UK Bus Awards, UK Bus Operator of the Year
UK Bus Awards, UK Bus Operator of the Year

James Carney is Finance and Commercial Director at Blackpool Transport Services. He said:

“To be recognised and awarded as the UK Bus Operator of the Year is a true achievement for everyone at Blackpool Transport. Despite still recovering from the pandemic and facing national challenges, the award reflects the ‘going the extra mile’ ethics that our colleagues show daily.

“Every employee of Blackpool Transport, no matter where they are within the business, should be proud that their efforts and dedication has been recognised at a national level.”

The winner of the UK Bus Operator of the Year is selected from the highest-scoring contestants in the Top City Operator, Top Independent Operator and Top Shire Operator Awards.

Bus Diversions for the Illuminations

The Illuminations will light up the famous Golden Mile right through to 2 January – which means that Blackpool will be extra busy! So to keep you moving, some of the Blackpool Transport bus routes will be diverted in the town centre during the evenings.

Switch on times change as the nights get darker so bus services will be diverting earlier as Autumn/Winter approaches. It might also mean a change to where you normally catch your bus so make sure to check the list of stopping locations so you’re also in the right place for your journey.

From Monday 24 October – every day until Saturday 5 November – Buses will divert from 17:00

Services 2, 2C, 18 and 20 are unaffected by these diversions and will run as normal.

Trams will run throughout the illuminations – but they do get busy in the evenings. Please leave yourself plenty of time for your journey.

More here about how your services might be diverting.

Flexible Travel with Flexi 10

Don’t travel every day but still want to save on the cost of tickets? If so, you need a Flexi10. That’s 10 single tickets for the price of eight, when bought via the Blackpool Transport mobile app.

Blackpool Transport Flexi10 ticket

Get Back on the Bus!

The pandemic disrupted everyone’s way of life, changing old habits and forming new ones. But as we learn to live with Covid among us, it’s time to get back on the bus!

The Blackpool Transport bus network is one of the best in the country. The current, new fleet of latest-spec Enviro buses will soon be changing to electric. Book tickets and follow your bus via the app, and look out for new real-time signage.

Buses carry over 10 million passengers annually in Blackpool. It’s a great, low-cost way to get from a-b. With a daily or weekly pass it’s an affordable way to get around when you’re on holiday. Hop along the prom from pier-to-pier or get to Stanley Park and the Zoo – there’s a bus for all of them!

Better for Blackpool

It’s also a lot better for the environment too. Blackpool Council made a climate emergency declaration so they’re also striving to promote sustainable travel wherever possible, in order to cut carbon emissions.   

Improvements to public transport are designed to support wider regeneration projects and create a better Blackpool. It’s hoped that more signage displaying real-time information can be rolled out. The council is looking to install shelter displays at key bus stops around town, as well as free-standing totem screens at the new tram terminus opening this year. The totem screens will be interactive, with live travel information for buses, trains and trams. Plus displaying maps, points of interest and other important public messages. 

The friendly Blackpool Transport team is available to help you with your journeys so please feel free to get in touch. Use Facebook, Twitter, or email You can call 01253 473001 between 11am and 3pm.

Real Time Bus Information in the Town Centre

Bus users in Blackpool can now benefit from real-time travel information in the town centre. 

It’s part of a wider commitment by Blackpool Council and Blackpool Transport Services (BTS) to promote public transport use. Find a state-of-the-art travel screen on Market Street in a prominent shop window, next to popular nearby bus stops. 

The screen and software system – funded by the council’s Local Transport Plan – has been installed by Journeo. You’ll also find live travel times for BTS and Stagecoach services displayed. This information was previously only available via the BTS and Stagecoach smartphone apps.  

The new installation offers an alternative means of communication, especially for non-app users and those without smartphone or internet access.   

Blackpool Transport is working on new plans to bring a new, green electric bus fleet to Blackpool. Find out more here.

Getting around with Blackpool Transport Buses and Trams

Getting around Blackpool and the Fylde Coast couldn’t be easier with buses and trams operated by Blackpool Transport.

Getting around with Blackpool Transport buses and trams

They’re for local people and tourists, all year round. The great transport network means you get to enjoy everything which Blackpool and the surrounding areas have to offer. It’s a cost-effective way of travelling around the Fylde Coast. Easy to follow timetables make your journey easy and pleasurable.

Hop on Board with Contactless Travel

No cash? No problem! You can use contactless payments on Blackpool Transport buses and trams.

Contactless payment arrived at Blackpool Transport on 14 February 2021, following years of investment. Over £20m has been spent on Blackpool’s bus network, refreshing its old and time expired bus fleet. 

Contactless travel with Blackpool Transport

How to use Tap&Go

Just tap your card on the bus card machine reader or the Tram conductors handheld ticket machine when paying for your fare. Wait for the green light and you’re good to go! Card machines don’t accept chip and pin payment so check that your card is contactless enabled before you tap away.

Not sure which ticket to ask for? Tap when you get on then tap the same card/device when you get off to be charged the lowest fare every time!

Whether it’s bus or tram you can pay by contactless, so you’ll never need to fumble for change again. It also means you can purchase all your single, saver (except 30-day tickets) and group tickets onboard. But don’t forget to grab your ticket if you’ve purchased a saver ticket.

New to the area? New to buses?

Did you know that you can plan your journey, with clear easy steps, using the Blackpool Transport website?

Plan your journey by bus or tram with Blackpool Transport
Plan your journey by bus or tram with Blackpool Transport

It’s very similar to using Google maps to plan a route. Tell it where you want to travel from and where you want to go to and it will give you directions, including which transport to catch where.

We asked it to take us from Cleveleys Bus Station to St Annes Station. First of all it gives you a choice of departure/arrival times and shows the route –

Plan your journey using the Blackpool Transport website

We opted for the 7.04 departure time, clicked on that and it told us exactly what to do, including bus numbers and how far we would need to walk. Very clever!

Plan your journey using the Blackpool Transport website

Blackpool Transport Hub

Improvement works on Corporation Street returned many routes to the centre of Blackpool. Use the transport and bus hub at Market Street and Corporation Street for inter-connected bus services and travel.

Timetables are available from the Blackpool Transport app and website, Blackpool Transport Customer Centre on Market Street or from the Tourist Information Centre at Festival House.

Blackpool Bus Hub
Blackpool Bus Hub

Travel Information

Individual timetables, guides to all services and network maps are widely available across the Fylde Coast. Find them at the main Blackpool Transport offices at Rigby Road. You’ll also find printed timetables at community buildings across the Fylde Coast.

Concessions: Pass holders of the English Concessionary Travel scheme can travel free on Blackpool Transport buses. Use your pass between 9.30am – 11pm Monday to Friday, anytime on Saturdays and Sunday or Bank Holidays.

Tickets and Live Updates with the Blackpool Transport App

Do you use the Blackpool Transport app? It’s a great way to plan your journey and buy tickets. It also includes live updates.

With the app you can buy a range of tickets in advance with your smartphone. Then simply activate the ticket just before boarding any Blackpool Transport bus or tram. It also allows you to plan your journey, find the best route and even has a disruptions page.

Did you know? Log into the Blackpool Transport wifi while you’re on the bus, and watch its journey to know exactly where you are. Sort of sat-nav for bus passengers!

Live tracker on the Blackpool Transport app
Live tracker on the Blackpool Transport app

Dogs on Buses and Trams

Many of you love to take your dog with you onto the trams and buses. Dogs are welcome on Blackpool Transport vehicles. Please keep them on a lead and keep their feet off the seats!

If you travel frequently with your dog you can now buy a 7 Day Rover, a new saver ticket for your pooch. Save 25% of the cost of buying daily tickets for your four legged friend. More information about the 7 Day Rover here

Dogs on Buses and Trams
Dogs on Buses and Trams

Blackpool Tram Information

The tramway runs along the Fylde Coast from Starr Gate at the southern boundary of Blackpool, along the full length of Blackpool seafront, through Cleveleys to Fleetwood.

Blackpool Transport Tram
Blackpool Transport Tram

We caught a couple of Blackpool trams, running along the promenade at Blackpool. Take a look – this was filmed in July 2020.

Other Blackpool Transport news you might be interested in:

News from Blackpool Transport

Blackpool Trams win Most Improved System at Global Light Rail Awards

Published November 2021

The Blackpool Tramway has won the award for the Most Improved System in 2020/21. It was presented at the Honourable Artillery Company in London on Wednesday 6th October.

The award celebrates and rewards the most outstanding contributor to the Global Light Rail industry. The Most Improved System award recognises operators and networks that have made the biggest steps forward over the last 12 months, to deliver excellence within the Light Rail industry.

A recent customer on Blackpool Trams said they are always clean, run regularly and the staff were always helpful.
Ian Middlemiss is Head of Tramway at Blackpool Transport. He said “I’m proud to have accepted this award on behalf of the efforts of every single member of our team. I’m delighted that our collective efforts have been rewarded.”

In 2023, the Tramway extension is set to complete. That will provide an integrated train, tram and bus network for Blackpool.

Blackpool Transport welcomed 15 more high tech buses on Monday 24 June 2019.

Launch of 15 new Palladium buses in Blackpool
Launch of 15 new Palladium buses in Blackpool. Mayor of Blackpool, Cllr Amy Cross and Blackpool Transport Managing Director, Jane Cole are joined by the Blackpool Transport team and stakeholders at the launch of the new buses.

Continuous Improvement

In 2016, Blackpool Transport made a commitment to the local authority, the people of Blackpool and the millions of visitors to the town. They said they would implement a continuous replacement programme for the 140-strong bus fleet. Since then, Alexander Dennis (ADL) has supplied 55 Enviro400 City double deckers and 33 Enviro200 single decker buses.

Working closely with Blackpool Transport, ADL has adapted its buses to the operator’s premium ‘Palladium’ standard. There’s free Wi-Fi, e-leather seating, wood effect flooring and both audio and visual stop announcements.

Blackpool Transport buses

Jobs at Blackpool Transport

It isn’t just about driving at Blackpool Transport. Conductors, Tram Drivers, Engineers, Cleaners and Admin staff all play a key part too.

Jobs at Blackpool Transport

Keep an eye out for all upcoming vacancies – find them on the website first.

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